Customer Satisfaction Questionnaire

Tejas Tubular Products, Inc.
Corporate Quality Assurance Standard Operating Procedure
Title: Customer Satisfaction

Date

Company Name

Name(Required)

First Last

Email(Required)

Dear Customer, Thank you for giving us the opportunity to serve you. Please take few minutes to tell us what you think about our products and the customer service that you have received so far. Below are some survey questions; we would like you to rate our performance on a scale of 1 through 10; 1 being poor and 10 being excellent. We greatly appreciate your business and this is our effort to make sure we meet your expectations.

Overall quality of products manufactured by Tejas(Required)

Are you fully aware of the products offered by Tejas?(Required)

Overall “cosmetics” of products manufactures by Tejas.(Required)

How would you rate Tejas’ product delivery in the past?(Required)

How would you rate the ease of communication with Tejas?(Required)

How would you rate the quotation process with Tejas?(Required)

Are Tejas invoices accurate and submitted on a timely basis?(Required)

How would you rate Tejas’ inventory control of your pipe held in their yards?(Required)

Is Tejas responsive to any issues and/or claims submitted?(Required)

Is Tejas an accepted name in your market place?(Required)

Is Tejas an easy company to do business with?(Required)

How would you rate the issue of Material Test Certificate (MTR)?(Required)

What can Tejas do to serve you better?

What new products or changes to products would you like to see from Tejas?

Meet Our Leadership

Max Tejeda Jr.

PRESIDENT
281-822-3448
713-208-8270
maxjr@tejastubular.com

Jessie Reyes

SALES DIRECTOR
281-822-3418
713-408-3386
jessie@tejastubular.com

Dimitris Katsareas

R&D DIRECTOR
281-822-3400
713-337-7106
dkatsareas@tejastubular.com

Locations

Tejas Tubular Products, Inc

8526 Green River Dr. Houston, TX 77028

Tejas Tubing & Acessories Plant

8640 North Green River Dr.
Houston, TX 77028

Tejas Casing Plant

8740 Miller Road #2
Houston, TX 77049

Tejas Tubular Stephenville Works

600 Caporal Drive
Stephenville, TX 76401

Ready to Connnect?

If you’re ready to experience better performance, less NPT, and more efficient drilling and completions operations, Tejas Tubular is ready to start the conversation. Contact us today.

713-631-0071 | Email Us